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mailyoto

Report abuse

Report mail you never asked for that came from a Mailyoto address or domain. We act on the account that sent it.

Send us the message

Forward it to

abuse@mailyoto.com

Include

  1. The message as an attachment. Forwarding it inline drops the headers that show which server sent it.
  2. When it reached you, with your time zone.
  3. The Mailyoto alias or domain it came from, if the message shows one.
  4. Other messages like it. Several from one sender are easier to trace than one.

The account holder never learns who reported them.

Spam sent to an alias you own

Forward it to the abuse address above, as an attachment. The "Report spam" button in your inbox sends the complaint to us, because ours is the last server the message passed through. The sender does not get it.

Why forwarded email needs different handling

What happens after a report

We compare your report with what our own abuse checks have found on that account. Then we take the smallest step that stops the abuse.

A block that expires
Only the alias or sending domain involved stops working, for a set time.
A closed account
For deliberate or repeated abuse, we close the account and every domain on it.
No change
The message didn't pass through Mailyoto, or the account broke no rule.

We write back with the outcome.

What the Terms don't allow

We can suspend or close an account for any of these, on any plan, Free included.

Deceiving people

  • Phishing.
  • Pretending to be another person or organization.

Unwanted mail

  • Spam, and bulk email its recipients never asked for.

Harming systems

  • Sending malware.
  • Disrupting the service, or trying to access other customers' data.

Breaking the law

  • Email that breaks the law of the sender's or the recipient's country.

The binding text is section 3 of the Terms of Service.